Position Overview:
The Senior Channel Engagement Manager (SCEM) acts as the primary source of deal support for the sales organization with respect to TELUS Managed IT Services portfolio, including deal qualification, price, contract, product strategy, and product gap resolution. SCEM also works with Sales to achieve total contract growth, revenue and profitability targets and provide industry and competitive knowledge to stakeholders.
Responsibilities:
· Act as the first and primary contact for the Sales team regarding TELUS Managed IT services, products and solutions questions
· Provide input on solutions to be presented to customers to help position TELUS' business offers
· Approve pricing and margin, negotiate and authorize contract changes, and approve contract registration
· Identify and fulfill needs for product training in the TELUS Managed IT Services channel
· Seek out and understand the market and competitive landscape for the portfolio you represent
· Work closely with the Sales team to identify and understand gaps in the portfolio you represent and communicate back to Product Marketing for resolution
· Engage and participate in account and opportunity reviews, operational reviews and sales planning
· Prioritize the elements of the solutions and product development roadmaps to ensure that the needs of the market are properly represented
· Provide regular feedback to Product Managers on Market / Customer activity and issues to drive product enhancements and developments
*LI-DS1
Qualifications
Required Knowledge, Skills & Abilities:
· Knowledge of the sales management process
· Knowledge of TELUS' strategic solutions
· Detailed knowledge of product contract Terms & Conditions
· Comprehensive understanding of the TELUS Managed IT Services portfolio and solid understanding of competitive offerings and market trends
· Ability to cope with ambiguity
· Demonstrated ability to multi-task
· Effective negotiation, facilitation, communication and presentation skills (Intermediate)
· Good business and financial acumen, proficient in use of cost models and pricing tools (Intermediate)
Required Experience:
· University Degree
· 3-5 years successful experience in sales or marketing in the IT industry
· Experience with development and successful execution of sales/marketing plans
· Experience in the following or related fields would be preferred:
o Product Management
o Customer Solution Engineer
o Technical Solution Architect
o Specialty Sales Manager
David Machlis
Director
Intercast Staffing
330 Bay St. Suite 820
Toronto, ON
M5H 2S8
Office: (416) 603-6518 X 1
Twitter:#Intercaststaffing
'The Google of Cisco Talent'
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