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Payment Card Network Compliance Analyst
Manager Model Development
Senior Business Analyst Credit Cards
Senior Business Analyst Retail Products
Manager Commercial Banking Marketing (contract)
Confirmation Officer (Paralegal or Finance background required)
Director Operational & Process Improvement
CO OP Analyst Business Deposits Portfolio Management

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We want to wish you all the best in your search! 

Sincerely,
Human Resources
Scotiabank

Bonne Chance! Paola

Director of Process Improvement

Director of Process Improvement

Job Location 

CA-ON-Mississauga

Type 

Full Time

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More information about this job:

Overview:

InComm is a leading provider of cutting-edge prepaid products, services and transaction technologies to retailers, brands and consumers. InComm supports more than 400,000 points of distribution and helps retailers build prepaid card destinations, connects brands with new markets and gives consumers a simple, secure shopping experience.

InComm stays ahead of emerging trends by analyzing market needs and leveraging its global, innovative commerce platform, go-to-market expertise and extensive partner relationships. With 123 global patents, InComm is headquartered in Atlanta and has offices in North and South America, Europe and the Asia-Pacific region. For more information, visit www.incomm.com or follow us on Twitter at www.twitter.com/incomm.

Responsibilities:

The Director, Process Improvement will play a key role in the Canadian organization and is responsible for mapping, analysing, defining, documenting and monitoring all internal process  of InComm Canada. The Director have the responsibility for developing strategic process improvement objectives and, if required, build a team with the objective of achieving quality goals, as well as developing and implementing a strategy focused on continuous improvement. This position will report directly to the VP, GM for InComm Canada.

 

Process Improvement Strategy:

• Establish and implement Continuous Improvement programs and culture;
• Develop, implement and maintain InComm Canada’s Process Improvement program;
• Implement and maintain a Process Improvement System and applicable process improvement frameworks such as ISO 9001 and Six Sigma;
• Establish and apply Continuous Improvement methodologies using industry best practices such as DMAIC and other improvement models;
• Establish business oriented KPI metrics (Key Performance Indicators)
• Lead process Continuous Improvement projects from KPI measurements and trends as necessary;
• Perform risk assessment in business processes;
• Look for opportunities for process improvement and champion projects  to achieve efficiency gains;
• Develop, implement and maintain Process Improvement metrics and train different levels of the organization on how to use these systems;
• When required, assist the proper departments to conduct root cause analyses to address quality issues raised by InComm’s employees as well as by InComm’s customers;
• When required, identify and assist the internal departments as well as customers in implementing corrective and preventive processes;
• Provide reporting to executive management weekly, monthly or quarterly, as required
• Other tasks and responsibilities as assigned.

• Collaborate with other InComm functional areas to map, analyze, establish, document and monitor processes and best business practices where applicable;

• Facilitate and provide staff with Continuous Improvement framework training when applicable;

• If required, provide departmental budget and oversee the monitoring of all departmental spending against budget;

Qualifications:

• 10+ years relevant experience
• Bachelors Degree in a related field or equivalent work experience required
• Master’s Degree preferred
• Successful quality and /or process improvement track record, including but not limited to ISO, SixSigma and other tools.
• SixSigma Black Belt certification is preferable
• Experience leading process improvement / quality teams
• Fluency in Spanish and / or Portuguese is an asset
• Skilled in presentations and negotiations
• Superior and effective communication skills
• Proven problem solving and analytical skills
• Prepaid background preferred
• Ability to maintain confidentiality and data integrity;
• High degree of accuracy and attention to detail;
• Ability to work under pressure, meet deadlines and reliable;
• Adhere to the Health & Safety Regulations
• Proven ability to create and implement strategic plans
• Proficient at using tools, such as Outlook, Powerpoint, Excel, CRM applications
• Travel required 10% to 15% of the time – Domestic, US and International 

InComm is an equal employment opportunity employer.  We adhere to a policy of making employment decisions without regard to race; color; religion; national origin; sex; sexual orientation; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law.

*This position is eligible for the Employee Referral Bonus Program -  Tier 3

#LI-RL1

Bonne Chance! Paola

Bonehomme Carnaval - Winter Carnaval in Quebec - Schedule for FEB6-9 2015

AM – FEB 6  FRIDAY
INTERNATIONAL SNOW SCULPTURE EVENT – INTERNATIONAL CATEGORY
BLOOD DONOR CLINICa	10:00 – 20:30

PM
LA RELÂCHE EVENT	15:00 – 03:00
THE FAUBOURG ST-JEAN: A SPORTIVE PLACE!	16:00 – 20:00
100 YEARS OF MUSIC WITH LA MAÎTRISE	20:00 – 22:00
DJ NIGHTS	20:00 – 23:00

VIEW ALL ACTIVITIES OF 06 FEBRUARY 2015

ICE HÔTEL (ASSOCIATED ACTIVITY)
INTERNATIONAL SNOW SCULPTURE EVENT – INTERNATIONAL CATEGORY
PUBLIC AUCTION
INTRODUCTION TO SNOWBOARDING – EXPÉRIENCE MANEIGE	09:00 – 14:30
ROTARY SNOW GOLF	09:00 – 15:00
MR. CHRISTIE/CADBURY VILLAGE ANIMATION	09:30 – 15:30
BLOOD DONOR CLINIC	10:00 – 20:30
CROSS COUNTRY SKI AND SNOWSHOE RENTAL (ASSOCIATED ACTIVITY)	10:00 – 16:30
ARROWHEAD SASH DEMONSTRATION (ASSOCIATED ACTIVITY)	11:00 – 16:00
ONCE UPON A TIME (ASSOCIATED ACTIVITY)	11:00 – 13:00
ARCTIC SPAS VILLAGE	12:00 – 23:00
BEAVER TAILS	12:00 – 23:00
BONHOMME’S ICE PALACE	12:00 – 23:00
BONHOMME’S OUTFITTER	12:00 – 20:00
BUMPER CARS ON ICE	12:00 – 23:00
DOGSLED RIDES	12:00 – 23:00
DUPRORIO GIANT TABLE SOCCER GAME	12:00 – 23:00
HOCKEY BOOT	12:00 – 23:00
HOCKEY CANADA’S CENTURYTOUR	12:00 – 19:00
HUTTOPIA TENT	12:00 – 23:00
HYDRO QUÉBEC’S SLIDES	12:00 – 23:00
MR. CHRISTIE/CADBURY TENT	12:00 – 18:00
NOBLE GRILL BBQ	12:00 – 23:00
NORMANDIN SOUP SHACK	12:00 – 22:00
SAQ BISTRO	12:00 – 23:00
SERVICES TENT	12:00 – 23:00
SLEIGH RIDES	12:00 – 23:00
SUGAR SHACK	12:00 – 23:00
UNIPRIX’S ICE SLIDE	12:00 – 23:00
GÉORALLY – WINTER’S TRADITIONS (ASSOCIATED ACTIVITY)	13:00 – 17:00
ONCE UPON A TIME (ASSOCIATED ACTIVITY)	14:00 – 16:00
LA RELÂCHE EVENT	15:00 – 03:00
OUTDOOR SCREENINGS OF SHORT FILMS – FESTIVAL DE CINÉMA POUR ENFANTS DE QUÉBEC	16:00 – 22:00
THE FAUBOURG ST-JEAN: A SPORTIVE PLACE!	16:00 – 20:00
HOCKEY TOURNAMENT OF THE CHAMBER OF COMMERCE OF QUEBEC (ASSOCIATED ACTIVITY)	17:00 – 23:00
LÉVIS, BE READY!	17:00 – 20:00
FESTI LIGHT (ASSOCIATED ACTIVITY)	18:00 – 21:00
“LA GUERRE DES TUQUES” THE PLAY	19:00 – 20:15
100 YEARS OF MUSIC WITH LA MAÎTRISE	20:00 – 22:00
DJ NIGHTS	20:00 – 23:00
IRISH NIGHTS AT PUB ST-PATRICK	21:00 – 03:00
CARNIVAL BLUES NIGHTS (ASSOCIATED ACTIVITY)	21:30 – 00:30

07 FEBRUARY 2015

AM
INTERNATIONAL SNOW SCULPTURE EVENT – INTERNATIONAL CATEGORY
CALGARY STAMPEDE FLAPJACK BREAKFAST	09:30 – 12:00
EPICURE AND CULTUREWITH BONHOMME	10:30 – 13:30
CARNAVAL GASTRONOMY AND TERROIR SPACE	11:00 – 23:00
SOUVENIR PICTURES WITH BONHOMME	11:30 – 12:00

PM
THE FAUBOURG ST-JEAN: A SPORTIVE PLACE!	16:00 – 20:00
NIGHT PARADE AT CHARLESBOURG	19:00 – 21:00
DJ NIGHTS	20:00 – 23:00
PALAIS MONTCALM’S NUIT BORÉALE	21:00 – 03:00

VIEW ALL ACTIVITIES OF 07 FEBRUARY 2015

DRUM & BUGLE CORPS – TITANS DE QUÉBEC
DRUM & BUGLE CORPS – TITANS DE QUÉBEC
ICE HÔTEL (ASSOCIATED ACTIVITY)
INTERNATIONAL SNOW SCULPTURE EVENT – INTERNATIONAL CATEGORY
OFFICIAL CARNIVAL DRUM & BUGLE CORPS
OFFICIAL CARNIVAL DRUM & BUGLE CORPS
PUBLIC AUCTION
ROTARY SNOW GOLF	09:00 – 15:00
TABLETOP HOCKEY TOURNAMENT	09:00 – 17:00
CALGARY STAMPEDE FLAPJACK BREAKFAST	09:30 – 12:00
ARCTIC SPAS VILLAGE	10:00 – 23:00
BEAVER TAILS	10:00 – 23:00
BONHOMME’S ICE PALACE	10:00 – 23:00
BONHOMME’S OUTFITTER	10:00 – 20:00
BUMPER CARS ON ICE	10:00 – 23:00
CARNIVAL GASTRONOMY AND GIANT SLIDE IN THE HEART OF AVENUE CARTIER	10:00 – 16:00
CROSS COUNTRY SKI AND SNOWSHOE RENTAL (ASSOCIATED ACTIVITY)	10:00 – 16:30
DOGSLED RIDES	10:00 – 23:00
DUPRORIO GIANT TABLE SOCCER GAME	10:00 – 23:00
FATBIKE RIDES	10:00 – 21:00
GÉORALLY – WINTER’S TRADITIONS (ASSOCIATED ACTIVITY)	10:00 – 17:00
HOCKEY BOOT	10:00 – 23:00
HOCKEY TOURNAMENT OF THE CHAMBER OF COMMERCE OF QUEBEC (ASSOCIATED ACTIVITY)	10:00 – 23:00
HUTTOPIA TENT	10:00 – 23:00
HYDRO QUÉBEC’S SLIDES	10:00 – 23:00
INTRODUCTION TO SNOWBOARDING – EXPÉRIENCE MANEIGE	10:00 – 15:00
MR. CHRISTIE/CADBURY TENT	10:00 – 18:00
NOBLE GRILL BBQ	10:00 – 23:00
NORMANDIN SOUP SHACK	10:00 – 21:00
SAQ BISTRO	10:00 – 23:00
SERVICES TENT	10:00 – 23:00
SLEIGH RIDES	10:00 – 23:00
SUGAR SHACK	10:00 – 23:00
UNIPRIX’S ICE SLIDE	10:00 – 23:00
EPICURE AND CULTUREWITH BONHOMME	10:30 – 23:00
EPICURE AND CULTUREWITH BONHOMME	10:30 – 13:30
LÉVIS, BE READY!	10:30 – 20:00
ANIMATION ON MAGUIRE	11:00 – 15:00
ARROWHEAD SASH DEMONSTRATION (ASSOCIATED ACTIVITY)	11:00 – 16:00
CARNAVAL GASTRONOMY AND TERROIR SPACE	11:00 – 23:00
ONCE UPON A TIME (ASSOCIATED ACTIVITY)	11:00 – 13:00
PARKS CANADA SQUARE	11:00 – 18:00
SOUVENIR PICTURES WITH BONHOMME	11:30 – 12:00
ANIMATION – GASTON GIROUX ET MONYA MATHIEU	12:00 – 16:00
HOCKEY CANADA’S CENTURYTOUR	12:00 – 19:00
MR. CHRISTIE/CADBURY VILLAGE ANIMATION	12:00 – 16:00
OUR JOYFUL TEAM	12:00 – 17:00
MEET AND GREET WITH BONHOMME	12:30 – 13:00
CARNIVAL’S SOUVENIRS AT CAMPANILE	13:00 – 16:30
ONCE UPON A TIME (ASSOCIATED ACTIVITY)	14:00 – 16:00
MEET AND GREET WITH BONHOMME	14:20 – 14:50
OUTDOOR SCREENINGS OF SHORT FILMS – FESTIVAL DE CINÉMA POUR ENFANTS DE QUÉBEC	16:00 – 22:00
THE FAUBOURG ST-JEAN: A SPORTIVE PLACE!	16:00 – 20:00
FESTI LIGHT (ASSOCIATED ACTIVITY)	18:00 – 21:00
“LA GUERRE DES TUQUES” THE PLAY	19:00 – 20:15
NIGHT PARADE AT CHARLESBOURG	19:00 – 21:00
THE SNOWSHOER (ASSOCIATED ACTIVITY)	19:00 – 20:45
DJ NIGHTS	20:00 – 23:00
IRISH NIGHTS AT PUB ST-PATRICK	21:00 – 03:00
PALAIS MONTCALM’S NUIT BORÉALE	21:00 – 03:00
“LA GUERRE DES TUQUES” THE PLAY	21:30 – 22:45
CARNIVAL BLUES NIGHTS (ASSOCIATED ACTIVITY)	21:30 – 00:30
INTERNATIONAL SNOW SCULPTURE EVENT ” SCULPT THE NIGHT AWAY”	24:00

08 FEBRUARY 2015

AM
INTERNATIONAL SNOW SCULPTURE EVENT – INTERNATIONAL CATEGORY
EPICURE AND CULTUREWITH BONHOMME	10:30 – 13:30
CARNAVAL GASTRONOMY AND TERROIR SPACE	11:00 – 23:00
SOUVENIR PICTURES WITH BONHOMME	11:30 – 12:00

PM
CMQ CANOE RACE – FINALS	13:30
THE FAUBOURG ST-JEAN: A SPORTIVE PLACE!	16:00 – 20:00

VIEW ALL ACTIVITIES OF 08 FEBRUARY 2015

DRUM & BUGLE CORPS – TITANS DE QUÉBEC
ICE HÔTEL (ASSOCIATED ACTIVITY)
INTERNATIONAL SNOW SCULPTURE EVENT – INTERNATIONAL CATEGORY
OFFICIAL CARNIVAL DRUM & BUGLE CORPS
PUBLIC AUCTION
ROTARY SNOW GOLF	09:00 – 15:00
BRUNCH AT THE PARLIAMENT (ASSOCIATED ACTIVITY)	09:30 – 12:00
ARCTIC SPAS VILLAGE	10:00 – 20:00
BEAVER TAILS	10:00 – 20:00
BONHOMME’S ICE PALACE	10:00 – 20:00
BONHOMME’S OUTFITTER	10:00 – 20:00
BUMPER CARS ON ICE	10:00 – 20:00
CARNIVAL GASTRONOMY AND GIANT SLIDE IN THE HEART OF AVENUE CARTIER	10:00 – 16:00
CROSS COUNTRY SKI AND SNOWSHOE RENTAL (ASSOCIATED ACTIVITY)	10:00 – 16:30
DOGSLED RIDES	10:00 – 20:00
DUPRORIO GIANT TABLE SOCCER GAME	10:00 – 20:00
FATBIKE RIDES	10:00 – 21:00
GÉORALLY – WINTER’S TRADITIONS (ASSOCIATED ACTIVITY)	10:00 – 17:00
HOCKEY BOOT	10:00 – 20:00
HOCKEY TOURNAMENT OF THE CHAMBER OF COMMERCE OF QUEBEC (ASSOCIATED ACTIVITY)	10:00 – 18:00
HUTTOPIA TENT	10:00 – 20:00
HYDRO QUÉBEC’S SLIDES	10:00 – 20:00
INTRODUCTION TO SNOWBOARDING – EXPÉRIENCE MANEIGE	10:00 – 15:00
MR. CHRISTIE/CADBURY TENT	10:00 – 18:00
NOBLE GRILL BBQ	10:00 – 20:00
NORMANDIN SOUP SHACK	10:00 – 17:00
SAQ BISTRO	10:00 – 20:00
SERVICES TENT	10:00 – 20:00
SLEIGH RIDES	10:00 – 20:00
SUGAR SHACK	10:00 – 20:00
UNIPRIX’S ICE SLIDE	10:00 – 20:00
EPICURE AND CULTUREWITH BONHOMME	10:30 – 23:00
EPICURE AND CULTUREWITH BONHOMME	10:30 – 13:30
LÉVIS, BE READY!	10:30 – 16:00
ARROWHEAD SASH DEMONSTRATION (ASSOCIATED ACTIVITY)	11:00 – 16:00
CARNAVAL GASTRONOMY AND TERROIR SPACE	11:00 – 23:00
ONCE UPON A TIME (ASSOCIATED ACTIVITY)	11:00 – 13:00
PARKS CANADA SQUARE	11:00 – 18:00
SOUVENIR PICTURES WITH BONHOMME	11:30 – 12:00
ANIMATION – GASTON GIROUX ET MONYA MATHIEU	12:00 – 16:00
BRUNCH AT THE PARLIAMENT (ASSOCIATED ACTIVITY)	12:00 – 14:00
HOCKEY CANADA’S CENTURYTOUR	12:00 – 19:00
MR. CHRISTIE/CADBURY VILLAGE ANIMATION	12:00 – 16:00
OUR JOYFUL TEAM	12:00 – 17:00
MEET AND GREET WITH BONHOMME	12:30 – 13:00
CARNIVAL’S SOUVENIRS AT CAMPANILE	13:00 – 16:30
CMQ CANOE RACE – FINALS	13:30
ONCE UPON A TIME (ASSOCIATED ACTIVITY)	14:00 – 16:00
MEET AND GREET WITH BONHOMME	14:30 – 15:00
OUTDOOR SCREENINGS OF SHORT FILMS – FESTIVAL DE CINÉMA POUR ENFANTS DE QUÉBEC	16:00 – 20:00
THE FAUBOURG ST-JEAN: A SPORTIVE PLACE!	16:00 – 20:00
“LA GUERRE DES TUQUES” THE PLAY	19:00 – 20:15
CARNIVAL BLUES NIGHTS (ASSOCIATED ACTIVITY)	21:30 – 00:30

09 FEBRUARY 2015

PM
BONHOMME’S ICE PALACE	12:00 – 20:00
THE FAUBOURG ST-JEAN: A SPORTIVE PLACE!	16:00 – 20:00

VIEW ALL ACTIVITIES OF 09 FEBRUARY 2015

ICE HÔTEL (ASSOCIATED ACTIVITY)
PUBLIC AUCTION
ROTARY SNOW GOLF	09:00 – 15:00
ARROWHEAD SASH DEMONSTRATION (ASSOCIATED ACTIVITY)	11:00 – 16:00
ONCE UPON A TIME (ASSOCIATED ACTIVITY)	11:00 – 13:00
PARKS CANADA SQUARE	11:00 – 18:00
ARCTIC SPAS VILLAGE	12:00 – 20:00
BEAVER TAILS	12:00 – 20:00
BONHOMME’S ICE PALACE	12:00 – 20:00
BONHOMME’S OUTFITTER	12:00 – 20:00
BUMPER CARS ON ICE	12:00 – 20:00
DOGSLED RIDES	12:00 – 16:00
DUPRORIO GIANT TABLE SOCCER GAME	12:00 – 20:00
HOCKEY BOOT	12:00 – 20:00
HOCKEY CANADA’S CENTURYTOUR	12:00 – 19:00
HUTTOPIA TENT	12:00 – 20:00
HYDRO QUÉBEC’S SLIDES	12:00 – 20:00
MR. CHRISTIE/CADBURY TENT	12:00 – 18:00
SAQ BISTRO	12:00 – 20:00
SERVICES TENT	12:00 – 20:00
SLEIGH RIDES	12:00 – 18:00
SUGAR SHACK	12:00 – 20:00
UNIPRIX’S ICE SLIDE	12:00 – 20:00
ONCE UPON A TIME (ASSOCIATED ACTIVITY)	14:00 – 16:00
OUTDOOR SCREENINGS OF SHORT FILMS – FESTIVAL DE CINÉMA POUR ENFANTS DE QUÉBEC	16:00 – 20:00
THE FAUBOURG ST-JEAN: A SPORTIVE PLACE!	16:00 – 20:00
CARNIVAL BLUES NIGHTS (ASSOCIATED ACTIVITY)	21:30 – 00:30

Bonne Chance! Paola