Department: Legal
Reports To: Litigation Counsel
Revision Date: September 2014
Summary
Responsible to support and provide clerical and other administrative duties to the Legal
Department on legal accounts and issues.
Duties, Responsibilities and Job Functions
• Review of litigation files
• Produce and maintain reports relative to legal service providers
• Reconciliation of customer accounts
• Process and maintain confidentiality and security of all legal documents, claims
and agreements
• File, retrieve and archive documents including Material Contracts and
correspondence
• Process expense accounts, update Outlook calendar, maintain contact list.
• Coordinate meetings, telephone calls with internal/external contacts
• Maintain calendars of key filing and hearing dates for ongoing material litigation
and disputes
• Work on interdepartmental projects as required
• Work closely with Collections group, and Commercial Accounts as required
• Provide support and assistance in preparing, coordinating meeting materials and
agendas for distribution
• Preparing evidential documentation to support litigation process which would
include accessing databases to retrieve and examine the following:
o Conversations and Legacy comments
o Collection agency notes
o MTO requests
o Transponder Lease Agreements
o Customer Advocacy Notes and files
o Balances and payment history
o Trip history
o One Simple Bill Agreement
o Invoice Reprints
o Images of trips
• Other related duties to meet ongoing needs of the organization
Qualifications
• Post-secondary education in legal studies or equivalent, preferred
• Proficient with Microsoft Office, Windows, Internet, Outlook, various office equipment
• Experience with PeopleSoft, Billview, Iview, and DRN
• Self- motivated individual with a good sense of judgment on sensitive issues
• Able to handle daily matters with the utmost confidentiality
• Excellent communication (written and verbal)
• Well developed organization, prioritization and time management skills
• Strong attention to detail and commitment to accuracy
• Service oriented with ability to deal in a professional manner
• Ability to work well under pressure to ensure critical deadlines are met
Direct Reports
• Litigation Team
• Legal Counsel
This job description is not intended to be all-inclusive. Employee may perform other
related duties as negotiated to meet the ongoing needs of the organization.
Recruitment Process
1. Applicants meeting the education, skills and professional work experience
required will be notified
2. A panel interview will take place for each applicant. The panel interview team will
consist of representatives from the hiring Department (representatives from the
HR Department may be present).
3. The successful candidate will be notified
If you meet the above qualifications and are currently meeting your departmental
standards please forward your resume, cover letter and attached application cover sheet
no later than 3:00pm on Friday September 19 to:
Omer Proothee
Human Resources
Bonne Chance! Paola
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